1
I cancelled, but they charged me again
Show when you cancelled, when they charged you, and which proof supports both dates.
Proof-first refund case builder
Still being charged after cancellation?
Upload your receipt, screenshots, emails, or chats. RefundProof builds a clear case, finds missing proof, and gives you the message to send next.
RefundProof helps you prepare organized refund materials. It is not legal advice and does not guarantee a refund.
Refund case preview
Charged after cancellation
A case summary, timeline, proof checklist, missing evidence, and next message built from proof.
78
/100
Proof checked
3 files
Missing proof
3 items
Case score
78/100
Proof found
- ✓ Cancellation screenshot
- ✓ Payment receipt
Missing proof
- • Full support transcript
- • Refund denial or final support response
Recommended next step
Send a proof-backed refund request and ask for written cancellation confirmation.
Common problems
Refund problems get harder when your proof is scattered.
Most people have useful screenshots, receipts, and emails — but not a clear timeline or the right proof attached.
2
My refund was denied
Create a clearer follow-up with a timeline, payment proof, and a specific requested outcome.
3
Support is ignoring me
Send a calm, firm follow-up with the right proof attached.
4
My free trial became paid
Organize trial dates, charge dates, cancellation attempts, and company responses.
5
I cannot find a cancellation option
Collect account screenshots, support messages, and billing proof before asking for help.
6
I do not know what to send
RefundProof tells you what proof is useful and what is still missing.
How it works
Build a clearer refund case in minutes.
RefundProof turns your answers and proof into a case you can understand, send, and save.
1
Tell us what happened
Choose the case type and answer guided questions about the charge, cancellation, company, and requested outcome.
Example: I cancelled but was charged again.
2
Upload your proof
Add receipts, payment screenshots, cancellation confirmations, emails, PDFs, or support chats.
Example: Upload a cancellation screenshot.
3
Find what is missing
RefundProof checks your case and shows what proof could make the request clearer.
Example: Add the payment receipt.
4
Send the right message
Get a timeline, evidence checklist, message pack, follow-up plan, and PDF proof pack.
Example: Copy a firm follow-up message.
What RefundProof creates
More than an email. A complete case from your proof.
Free AI tools can draft a message. RefundProof checks your proof, builds the timeline, finds missing evidence, and prepares the next step.
Case summary
A clear explanation of what happened, how much money is involved, and what outcome you want.
Timeline
A chronological timeline built from your answers and uploaded proof.
Evidence checklist
A list of what proof you provided and how it supports your case.
Missing-proof checklist
Plain-English guidance on what could make your case stronger.
Case strength score
A simple 0–100 preparation score with strengths and weaknesses.
Message pack
Polite request, firm follow-up, final escalation message, and short chat version.
Follow-up plan
Know when to follow up and what to send if the company ignores you.
PDF proof pack
Download a clean case pack with your summary, timeline, evidence list, and messages.
Example case
Charged after cancellation
Sarah cancelled before the next billing date, but the company charged her again. RefundProof organizes the proof and shows what to send next.
Company
StreamlyPlus
Amount
$29.99
Report preview
Charged after cancellation
Cancelled May 2. Charged again May 10. Requested refund and cancellation confirmation.
78/100
Reasonably prepared
Proof uploaded
- ✓ Cancellation screenshot
- ✓ Payment receipt
- ✓ Support chat screenshot
Missing proof found
- • Full support transcript
- • Refund denial or final support response
- • Current subscription status screenshot
Recommended next step
Attach the cancellation screenshot and payment receipt. Ask for a refund, written cancellation confirmation, and confirmation that no further charges will be made.
Why proof matters
A stronger refund request starts with clear proof.
RefundProof helps turn an emotional, incomplete request into a calm message supported by dates, amounts, and attachments.
Weak request
“I cancelled and you charged me again. Please refund me.”
- • No cancellation date
- • No charge date or amount
- • No proof mentioned
- • No specific confirmation requested
Stronger request
“I cancelled on May 2 and was charged $29.99 on May 10. I attached the cancellation screenshot and payment receipt. Please refund the charge and confirm cancellation.”
- ✓ Clear dates and amount
- ✓ Proof attached
- ✓ Specific requested outcome
- ✓ Calm and easy for support to process
Pricing
Start free. Pay only when your case needs the full proof pack.
Create a basic message free. Upgrade when you want the organized timeline, evidence checklist, message pack, follow-up plan, and PDF proof pack.
Try it first
Basic Message
Create a basic refund message and see what proof is missing before you pay.
$0
- ✓Guided case questions
- ✓Basic refund message
- ✓Limited case preview
- ✓Top missing-proof suggestions
Launch price
Proof Pack
For one refund case when you want the timeline, evidence checklist, and PDF proof pack.
$5one-time
- ✓Case summary
- ✓Timeline
- ✓Evidence checklist
- ✓Missing-proof checklist
- ✓Case strength score
- ✓Downloadable PDF proof pack
Best value
Best valueProof Pack + Escalation
Best when support ignored you, delayed the refund, or denied your request.
$9one-time
- ✓Everything in Proof Pack
- ✓Polite first request
- ✓Firm follow-up
- ✓Final escalation message
- ✓Short chat version
- ✓Follow-up plan
Launch pricing keeps small refund cases affordable. RefundProof helps you prepare a clearer case. It does not guarantee a refund and does not provide legal advice.
FAQ
Questions before you start
Is RefundProof legal advice?
No. RefundProof helps you organize your proof and prepare professional refund messages. It does not provide legal advice.
Does RefundProof guarantee a refund?
No. RefundProof helps you build a clearer case, but it cannot guarantee how a company will respond.
What proof should I upload?
Useful proof may include receipts, invoices, payment screenshots, cancellation confirmations, account screenshots, emails, support chats, refund denial messages, and billing notices.
Can I use RefundProof if support is ignoring me?
Yes. RefundProof can help you prepare a firm follow-up message and show which proof to attach.
Can I use it for a subscription charge?
Yes. The first RefundProof version is focused on unwanted subscription charges, charges after cancellation, free trials that became paid, and refund denied cases.
Can I download my case?
Yes. Paid proof packs include a downloadable PDF case pack that summarizes your case, timeline, proof, missing items, messages, and follow-up plan.
Will RefundProof contact the company for me?
Not in the MVP. RefundProof prepares your case and messages so you can send them yourself.
Is my proof private?
Your uploaded proof is connected to your account and case. Signed-in users should only be able to access their own cases, uploaded proof, and generated PDFs. See the Privacy Policy for more details.
Start with your proof
Ready to build your refund case?
Upload your proof, find what is missing, and send a clearer message next.
RefundProof helps prepare organized refund materials. It is not legal advice and does not guarantee a refund.