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Follow-up case

Refund denied? Turn the denial into a stronger follow-up.

Organize the original refund request, denial message, payment proof, and timeline so your next reply is specific instead of emotional.

Build My Refund Case See Example Case

What RefundProof prepares

✓ Case summary from your answers
✓ Timeline from dates and proof
✓ Evidence and missing-proof checklist
✓ Message pack and follow-up plan
✓ Downloadable PDF proof pack

When this applies

The problem

The company refused your refund, sent a vague policy reply, or closed the ticket without explaining the proof they reviewed.

✓ They refused my refund but ignored my proof
✓ They quoted a policy but did not address what happened
✓ I need a firmer reply without sounding rude

Proof to upload

Useful evidence

✓ Original receipt or invoice
✓ Refund denial email, support reply, or ticket screenshot
✓ Product, subscription, or service details
✓ Earlier refund request and support conversation

Often missing

Check before you send

• Reason the company gave for denying the refund
• Screenshots showing unused service, failed service, or cancellation attempt
• Order, account, or ticket number tied to the request

Message goal

What your request should make clear.

A firm follow-up that references the denial, corrects missing context, and asks for review by billing or support management.

Requested outcome

A clear follow-up request that restates the facts, attaches the strongest proof, and asks for a specific refund decision.