Contact

Need help with RefundProof?

Send a message for product support, billing questions, privacy requests, or feedback about your refund case experience.

Fastest help

Include the account email and case company.

For proof files, use the case upload area instead of pasting sensitive screenshots into the support message.

Contact form

Send us a message

Use this form for product support, billing questions, privacy requests, or feedback. Please avoid passwords, full card numbers, or unrelated sensitive information.

Before you send

Use the right account email

For account-specific help, use the same email as your RefundProof account if possible. Include the company name or case ID if you have one.

Do not paste sensitive proof into support messages. Avoid passwords, full card numbers, government IDs, or unrelated private information. Use your case upload area for proof files.

Email fallback

The form is preferred because it organizes your request, but direct email is available.

Product support

Questions about your case, proof upload, report, PDF proof pack, or account.

[email protected]

Billing and payments

Questions about Stripe checkout, unlock status, receipts, or payment issues.

[email protected]

Privacy and data requests

Requests to delete account data, remove uploaded proof, or ask how your information is handled.

[email protected]

What to include

• Your RefundProof account email.
• The case company name or case ID, if relevant.
• Whether the issue is login, proof upload, report generation, payment, PDF download, or privacy.
• A short description of what happened and any error message you saw.

RefundProof helps prepare organized refund materials. We do not provide legal advice and do not guarantee a refund.