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Before next charge

Cannot cancel a subscription? Prepare proof before the next charge.

Collect account screenshots, cancellation attempts, support messages, and billing proof into one clear stop-billing request.

Build My Refund Case See Example Case

What RefundProof prepares

✓ Case summary from your answers
✓ Timeline from dates and proof
✓ Evidence and missing-proof checklist
✓ Message pack and follow-up plan
✓ Downloadable PDF proof pack

When this applies

The problem

The cancellation option is missing, confusing, broken, hidden, or support is delaying your request while the next billing date gets closer.

✓ I cannot find a cancel button
✓ The cancel page does not work
✓ Support keeps delaying cancellation

Proof to upload

Useful evidence

✓ Account or subscription status screenshot
✓ Screenshots of failed cancellation attempts
✓ Support chat, email, or ticket number
✓ Recent invoice, renewal notice, or payment proof

Often missing

Check before you send

• Screenshot showing the missing or broken cancellation option
• Renewal date or next billing date
• Support promise, delay, or refusal in writing

Message goal

What your request should make clear.

A stop-billing message that shows your attempts, asks for immediate cancellation, and requests written confirmation.

Requested outcome

Written cancellation confirmation, stopped future charges, and refund request if a charge happens after your cancellation attempt.