RefundProof use cases
Refund problems are easier to handle when the proof is clear.
Pick the situation closest to yours. Each guide shows what proof matters, what may be missing, and what the next message should ask for.
Start focused
Built first for subscription and refund-denied cases.
RefundProof is not a generic complaint writer. It helps you turn receipts, screenshots, emails, and chats into a clearer refund case.
Best first case
Charged after cancellation
Show the cancellation date, the later charge, the company response, and the exact refund outcome you want in one organized case.
Good for
- ✓ I cancelled but was charged again
- ✓ They say my cancellation did not go through
- ✓ Support is asking me to explain the issue again
Proof to collect
Cancellation confirmation screenshot or email
Often missing
Full support transcript showing what they promised or refused
View case guide →
Follow-up case
Refund request denied
Organize the original refund request, denial message, payment proof, and timeline so your next reply is specific instead of emotional.
Good for
- ✓ They refused my refund but ignored my proof
- ✓ They quoted a policy but did not address what happened
- ✓ I need a firmer reply without sounding rude
Proof to collect
Original receipt or invoice
Often missing
Reason the company gave for denying the refund
View case guide →
Trial charge
Free trial became paid
Build a clear timeline of trial signup, trial end date, cancellation attempt, paid charge, and support reply.
Good for
- ✓ I forgot the exact trial end date
- ✓ The trial became paid before I expected
- ✓ I tried to cancel but still got charged
Proof to collect
Trial signup email or welcome message
Often missing
Trial terms that show when billing starts
View case guide →
Before next charge
Cannot cancel subscription
Collect account screenshots, cancellation attempts, support messages, and billing proof into one clear stop-billing request.
Good for
- ✓ I cannot find a cancel button
- ✓ The cancel page does not work
- ✓ Support keeps delaying cancellation
Proof to collect
Account or subscription status screenshot
Often missing
Screenshot showing the missing or broken cancellation option
View case guide →
No response
Support ignoring refund request
Turn scattered emails, chats, and ticket updates into a simple timeline showing when you asked, what you sent, and what is still unresolved.
Good for
- ✓ They keep asking for information I already sent
- ✓ Nobody has replied to my refund ticket
- ✓ I need a concise escalation message
Proof to collect
Original support request or ticket number
Often missing
Exact dates of each support contact
View case guide →
Billing error
Duplicate or wrong subscription charge
Compare the expected plan, actual charge, duplicate payment, invoice, and account details before you ask billing to correct it.
Good for
- ✓ I was charged twice
- ✓ The amount is higher than the plan price
- ✓ I changed/cancelled my plan but billing continued
Proof to collect
Card or bank screenshot showing the charge
Often missing
Second charge screenshot if it is a duplicate
View case guide →
Best first case
Start with charged after cancellation.
This is the clearest MVP case because the proof usually has three concrete points: cancellation date, later charge, and support response.