Cancellation screenshot
Subscription was cancelled on May 2, 2026.
Confidence: High
Example RefundProof case
Charged after cancellation? See how RefundProof builds the case.
This example shows how RefundProof turns a cancellation screenshot, payment receipt, and support chat into a clear refund case with a timeline, missing-proof checklist, case strength score, and messages to send next.
RefundProof helps you prepare organized refund materials. It is not legal advice and does not guarantee a refund.
What this shows
✓ Proof checked before the message is written
✓ Timeline, score, and next message in one place
✓ Missing proof shown before the user sends
Case summary
Sarah cancelled her StreamlyPlus subscription on May 2, 2026, but was charged $29.99 on May 10, 2026. RefundProof organized the cancellation screenshot, payment receipt, and support chat into a clear case with missing-proof guidance and messages to send next.
Proof uploaded
Payment receipt
A $29.99 charge was made on May 10, 2026.
Confidence: High
Support chat screenshot
The user contacted support after the charge.
Confidence: Medium
Key facts found from the proof
| Fact | Value | Source | Confidence |
|---|---|---|---|
| Company | StreamlyPlus | User answer + receipt | High |
| Service | Monthly streaming subscription | User answer | High |
| Amount charged | $29.99 | Payment receipt | High |
| Cancellation date | May 2, 2026 | Cancellation screenshot | High |
| Charge date | May 10, 2026 | Payment receipt | High |
| Support contacted | Yes | Support chat screenshot | High |
| Refund confirmed | No clear confirmation | Support chat screenshot | Medium |
Timeline built from proof
May 2, 2026
Subscription cancelled
Sarah cancelled the StreamlyPlus subscription.
Source: Cancellation screenshot · Confidence: High
May 10, 2026
Charge made
StreamlyPlus charged $29.99 after the cancellation date.
Source: Payment receipt · Confidence: High
May 11, 2026
Support contacted
Sarah contacted StreamlyPlus support and asked about the charge.
Source: Support chat screenshot · Confidence: High
May 13, 2026
No clear refund confirmation
There is no clear confirmation that a refund was approved.
Source: User answer + support chat · Confidence: Medium
Build your case
Have proof like this?
Upload your screenshots and receipts. RefundProof will build your timeline and show what is missing.
What could make the case stronger
Full support transcript
Shows the complete conversation and any promises made.
Refund denial or final support response
Clarifies whether the company refused or delayed the refund.
Current subscription status screenshot
Helps show whether the account is still active or already cancelled.
Missing proof guidance
RefundProof shows what to add before you send.
This is the difference from a normal AI letter: your proof gets checked first.
Message pack preview
RefundProof creates a polite first request, firm follow-up, final escalation message, and short chat version.
Firm follow-up preview
Subject: Follow-up: Refund request for charge after cancellation
Hello, I am following up on my refund request for the $29.99 charge made on May 10, 2026. My subscription was cancelled on May 2, 2026, before this charge was made. I have provided proof of cancellation and payment. Please confirm the refund status and provide written confirmation that my subscription is cancelled. Thank you.
Downloadable PDF proof pack
The paid report includes a clean PDF case pack with case overview, timeline, evidence checklist, missing proof, case strength explanation, messages, follow-up plan, and uploaded proof appendix.
Build My Refund Case