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Best first case

Charged after cancellation? Build a refund case from your proof.

Show the cancellation date, the later charge, the company response, and the exact refund outcome you want in one organized case.

Build My Refund Case See Example Case

What RefundProof prepares

✓ Case summary from your answers
✓ Timeline from dates and proof
✓ Evidence and missing-proof checklist
✓ Message pack and follow-up plan
✓ Downloadable PDF proof pack

When this applies

The problem

You cancelled a subscription, trial, membership, or app plan, but the company charged you again or has not clearly confirmed that billing stopped.

✓ I cancelled but was charged again
✓ They say my cancellation did not go through
✓ Support is asking me to explain the issue again

Proof to upload

Useful evidence

✓ Cancellation confirmation screenshot or email
✓ Payment receipt, card charge, invoice, or billing email
✓ Account page showing cancelled, expired, or inactive status
✓ Support chat, email, ticket, or refund denial message

Often missing

Check before you send

• Full support transcript showing what they promised or refused
• Current subscription status screenshot
• Terms, renewal date, or cancellation policy shown in the account

Message goal

What your request should make clear.

A calm refund request that attaches cancellation proof, points to the later charge, and asks for refund confirmation in writing.

Requested outcome

Refund of the post-cancellation charge and written confirmation that the subscription is cancelled with no further charges.