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Support ignoring your refund request? Send a cleaner follow-up.

Turn scattered emails, chats, and ticket updates into a simple timeline showing when you asked, what you sent, and what is still unresolved.

Build My Refund Case See Example Case

What RefundProof prepares

✓ Case summary from your answers
✓ Timeline from dates and proof
✓ Evidence and missing-proof checklist
✓ Message pack and follow-up plan
✓ Downloadable PDF proof pack

When this applies

The problem

You already asked for a refund or cancellation, but support has not replied, keeps sending generic answers, or asks for the same information again.

✓ They keep asking for information I already sent
✓ Nobody has replied to my refund ticket
✓ I need a concise escalation message

Proof to upload

Useful evidence

✓ Original support request or ticket number
✓ Follow-up emails or chat screenshots
✓ Receipt, invoice, or charge proof
✓ Any company reply that repeats, delays, or avoids the issue

Often missing

Check before you send

• Exact dates of each support contact
• Ticket status screenshot
• Proof that requested documents were already sent

Message goal

What your request should make clear.

A concise follow-up that reduces back-and-forth and makes the next action obvious for support.

Requested outcome

A follow-up that summarizes the unresolved request, lists attached proof, and asks for a clear response by a specific date.